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DigiTS
Last mile delivery

Last mile delivery software for distribution fleets

Optimise the run, track the vehicle, prove the drop, settle the cash — on one system that already knows the order.

The last mile is the most expensive stretch of the supply chain and the only one your customer actually sees. Everything upstream can run perfectly and still be undone by a van that arrives after the shop shut, a driver who cannot prove what was handed over, or a delivery note reconciled three days later.

Most delivery problems are not driving problems. They are information problems: the route was planned without knowing the vehicle's capacity, the customer was not told when to expect the drop, and the evidence of what happened at the door was never captured.

DigiTS LMD is built around that information gap — and because it sits on the same platform as your orders, it already knows what is being delivered and to whom.

01

Routes planned against real constraints

Optimisation is only useful if it respects what the vehicle and the customer can actually do.

Sequencing by distance, priority and time window
Vehicle matching by weight, volume and temperature class
Delivery windows for malls, hotels and institutional customers
Multi-trip planning for vehicles that reload and run again
Mid-day reassignment when a vehicle fails or a priority order lands

02

Proof that ends the dispute

Every drop produces evidence, attached to the transaction and posted to your ERP.

Signature capture with GPS coordinates and timestamp
Photo evidence of goods and placement
Line-level acceptance, shortfall and rejection with reason codes
On-the-spot returns under the same policy engine as sales
Cash and cheque collection with printed receipt

03

Customers who stop calling to ask

Proactive notification removes most inbound delivery queries before they are made.

Dispatch, out-for-delivery and arrival alerts by SMS, WhatsApp or email
Live tracking link with an ETA that updates as the run progresses
Delivery status visible inside the B2B portal
Exception alerts for late runs and failed drops

04

Cost per drop you can actually see

Fleet cost is easy to total and hard to attribute. DigiTS attributes it.

On-time rate and first-attempt success by route and driver
Drops per hour and dwell time analysis
Plan versus actual distance and duration
Vehicle utilisation and consolidation opportunities
Modules involved

The parts of the platform that deliver this

Last Mile Delivery

Plan, dispatch, track and prove every delivery — with live route optimisation and electronic proof of delivery.

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Sales Force Automation

Run van sales, pre-sales, delivery and collection from one paperless mobile app — fully integrated with your ERP.

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B2B Omni-Channel Commerce

A self-service web store and app for your trade customers — ordering, statements, payments and tracking, 24/7.

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Questions

Frequently asked questions

What is electronic proof of delivery (ePOD)?

ePOD replaces the signed paper delivery note with a digital record captured on the driver's device: signature, photographs, GPS position, timestamp and line-level acceptance or rejection. It is attached to the delivery transaction and posted back to the ERP, so disputes are settled with evidence rather than recollection.

Does route optimisation account for delivery time windows?

Yes. DigiTS sequences stops against outlet opening hours, booked mall and hotel delivery slots, vehicle capacity and priority, so the optimised route is one the driver can actually complete.

Can drivers collect payment as well as deliver?

Yes. Drivers collect cash and cheques against the delivery, print receipts, process returns under your return policy, and settle at end of run — all reconciled against the original order.

Live walkthrough

See DigiTS running your routes

Book a 30-minute walkthrough with a specialist. We will use your product hierarchy, your pricing rules and one of your real routes — not a generic demo dataset.

Request a demo

Or email sales@digitsrtm.com