Skip to content
DigiTS
United Arab Emirates

Sales force automation software for distributors in the UAE

Built for UAE trade conditions — bilingual field teams, VAT-compliant invoicing, and coverage from Deira to Al Ain.

The UAE trade is unusually varied for its size. A single distributor may cover hypermarket chains in Dubai Marina, dense traditional grocery in Deira and Sharjah, hotel and catering accounts across the emirates, and remote outlets out towards Al Ain and Fujairah — each with different ordering behaviour, delivery access and payment terms.

Field teams are typically multilingual, staff turnover is real, and mall and hotel deliveries run on booked slots that do not move. Invoicing has to satisfy UAE VAT requirements, and most established distributors already run an ERP they have no intention of replacing.

DigiTS is deployed across exactly these conditions, with implementation and support delivered from the region rather than a distant time zone.

01

Multi-language teams, one system

UAE field teams are rarely monolingual. Language is set per user, so everyone works in their own language against the same back office.

Multi-language interface with full LTR and RTL alignment
Right-to-left layout applied properly, not a translated overlay
Invoice and receipt printing follows the user's language
Short training cycles that survive staff turnover

02

Compliant invoicing out of the box

Invoices produced in the field carry the structure UAE VAT reporting requires, and post into your ERP as the system of record.

VAT-compliant invoice structure and tax treatment
Credit note and return documentation
Structured output suited to e-invoicing requirements
Full audit trail on discounts, returns and adjustments

03

Coverage across seven emirates

Journey planning that copes with both a dense city route and a long run to a remote outlet.

Mixed van sales and pre-sales routes on one territory
Mall and hotel delivery windows respected in route planning
Offline operation for basement loading bays and remote areas
GPS-stamped visits for genuine coverage measurement

04

Integrated with the ERP you already run

Most UAE distributors run an established ERP. DigiTS extends it into the field rather than competing with it.

SAP, Oracle, Microsoft Dynamics, Odoo, Sage, Infor and Tally
Bidirectional near real-time integration
Multi-company and multi-currency operation
Regional implementation and support
Modules involved

The parts of the platform that deliver this

Sales Force Automation

Run van sales, pre-sales, delivery and collection from one paperless mobile app — fully integrated with your ERP.

Explore

B2B Omni-Channel Commerce

A self-service web store and app for your trade customers — ordering, statements, payments and tracking, 24/7.

Explore

Last Mile Delivery

Plan, dispatch, track and prove every delivery — with live route optimisation and electronic proof of delivery.

Explore
Questions

Frequently asked questions

What languages can UAE field teams work in?

DigiTS is multi-language with full left-to-right and right-to-left layout support, so a right-to-left interface is genuinely realigned rather than translated in place. Language is configured per user, which means reps working in different languages sit side by side on the same deployment, and invoices and receipts print in the language each user is set to.

Is the invoicing UAE VAT compliant?

Invoices raised in the field carry the structure and tax treatment UAE VAT reporting requires, and post into your ERP, which remains the system of record for tax filing. Specific compliance scope is confirmed during implementation.

Do you provide implementation support in Dubai and Abu Dhabi?

Yes. DigiTS is based in the UAE, with implementation, training and support delivered in the region and in local working hours. You can reach the team at sales@digitsrtm.com.

Live walkthrough

See DigiTS running your routes

Book a 30-minute walkthrough with a specialist. We will use your product hierarchy, your pricing rules and one of your real routes — not a generic demo dataset.

Request a demo

Or email sales@digitsrtm.com