Skip to content
Van sales

Van sales software built for the way routes actually run

Load out at the depot, then sell, deliver, collect and settle at the outlet — every customer visit working with no signal, and every transaction reaching your ERP the same day.

Van sales — sometimes called direct store delivery or route accounting — is the model where a sales rep carries stock on the vehicle, sells, invoices, delivers and collects payment in a single visit. It is the backbone of FMCG distribution anywhere the trade is fragmented: thousands of small outlets, cash-heavy, ordering little and often.

It is also the hardest model to control. The rep is a mobile warehouse, a cashier and a salesperson at once. Every case on that vehicle and every note in that cash box has to be accounted for at the end of the day, usually without reliable connectivity for most of it.

DigiTS van sales software closes that gap. Every customer visit works offline; warehouse load-out and load-in run connected at the depot, where coverage is not the problem; head office sees the day as it happens once the device syncs; and stock, cash and returns reconcile against the ERP automatically instead of being rebuilt from paper.

01

Every case accounted for, from warehouse to settlement

Van sales leaks stock when hand-offs are informal. DigiTS makes every movement an explicit, confirmed transaction, so variance surfaces the same day rather than at month end. These steps reconcile against live warehouse stock, so they run connected at the depot rather than offline.

Load-out confirmed by the driver before the route starts
Van-to-van transfers with dual confirmation mid-route
Blind or open stock reconfirmation during the day
SKU adjustments routed through an approval workflow
End-of-day settlement matching stock, sales and returns

02

Invoicing that works with no signal at all

Reps spend their day in back streets, basements and trade premises where mobile data is unreliable. Every transaction in front of a customer completes without a connection and syncs conflict-safely when signal returns. Warehouse load-out and load-in are the deliberate exception — they reconcile against live warehouse stock and run connected at the depot.

Sales, return and free-goods invoices printed in-store
Contracted customer pricing enforced on the device
Promotions and rebates calculated automatically at invoice time
Credit limit and overdue blocking applied before the sale
Structured output for regional e-invoicing mandates

03

Cash collected, not reconstructed

In cash-dominant trade, collection discipline is the difference between a profitable route and a write-off. DigiTS captures money at the moment it changes hands, against the specific invoice it settles.

Cash, cheque and digital collection with printed receipts
Live customer aging visible to the rep before they sell
Daily cash settlement reconciled against collections
Collection performance measured by route and rep

04

Returns under policy, not under negotiation

Returns are where van sales margin quietly disappears. DigiTS applies your written policy on the device, so what comes back is what you agreed could come back.

Return rules by SKU, category and quantity
Open, restricted and scheduled return modes
Reason codes that make return patterns analysable
End-to-end tracking of returned stock into the warehouse
At a glance

Van sales, pre-sales and hybrid routes — DigiTS supports all three

Van salesPre-salesHybrid
Stock on vehicleYesNoPartial
Invoice raisedAt the outletOn deliveryBoth
Payment collectedSame visitOn deliveryBoth
Best forDense small trade, cash outletsLarge orders, credit accountsMixed territories
Visits to complete a saleOneTwoOne or two
Questions

Frequently asked questions

What is van sales software?

Van sales software digitises the route accounting process where a sales rep carries stock on a vehicle and sells, invoices, delivers and collects payment in one visit. It manages van inventory, mobile invoicing, promotions, returns and cash collection, and posts every transaction back to the company's ERP.

What is the difference between van sales and direct store delivery (DSD)?

They describe the same operating model. 'Van sales' is the common term across the Middle East, Africa and Asia; 'direct store delivery' or DSD is the equivalent term used more widely in North America and Europe. Both mean stock travels on the vehicle and the sale is completed at the outlet.

Does van sales software need an internet connection?

Not for anything done in front of a customer. Invoicing, delivery, returns and collection all complete with no signal and synchronise automatically when connectivity returns, which is essential on rural routes and inside large trade premises. Warehouse-side stock movements — load-out, load-in and transfers — reconcile against live warehouse quantities and do need a connection, which in practice is fine because the depot has coverage.

How does van sales software reduce stock loss?

By making every hand-off an explicit confirmed transaction — load-out, van-to-van transfer, offload, returns and settlement — and by supporting mid-day stock reconfirmation. Variance is detected within hours instead of at month-end stock take, when it is too late to trace.

Can one rep run both van sales and pre-sales outlets?

Yes. DigiTS supports hybrid routes where the same rep sells from van stock at cash outlets and takes orders for next-day delivery at credit accounts, with the correct workflow applied per customer.

Live walkthrough

See DigiTS running your routes

Book a 30-minute walkthrough with a specialist. We will use your product hierarchy, your pricing rules and one of your real routes — not a generic demo dataset.

Or email sales@digitsrtm.com